Beijing Hiconics Eco-energy Technology Co., Ltd.
Beijing Hiconics Eco-energy Technology Co., Ltd.

Product Security & Vulnerability

In order to protect our customers, Midea Hiconics will provide at least 3 years of security update support for our company products from the date of release. If you believe you have discovered a security or privacy vulnerability that affects in the equipment, software, or web servers of Midea Hiconics, please report it to us. We welcome anyone to report issues, including security researchers, developers, and customers.

Midea Hiconics will quickly and cautiously address security vulnerabilities in our products or services. We will take necessary measures to reduce customer risks, provide timely information, and provide vulnerability fixes and mitigation measures needed to address security threats in the equipment, software, or web servers of Midea Hiconics


*For certain models, we may support security updates for an extended period depending on the situation. If a very serious security vulnerability is discovered, we may still be able to provide you with the necessary security fixes, even if your device has reached the end of its security life.


Vulnerability Reporting


The vulnerability reporter can submit 

potential security vulnerabilities to 

Midea through the emergency...


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Vulnerability Handling


Midea handles reported potential 

vulnerabilities according to its 

vulnerability handling process.


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Security Bulletins










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