If you believe you have discovered a security or privacy vulnerability in the products of Midea Hiconics, you can fill out the template and send the security issue directly to iotsecurity@midea.com. You will typically receive an email confirmation from Midea Hiconics PSIRT within 24 hours.
Throughout the entire vulnerability handling process, Midea Hiconics will strictly control the dissemination of vulnerability information, sharing it only with relevant personnel. At the same time, we also request that the reporter keep the vulnerability information confidential until our customers obtain a complete solution.
This vulnerability handling process applies to all hardware, software products or services provided by Midea Hiconics, including cloud platforms, apps or mini-programs on mobile phones, and hardware, software, and firmware of home appliances.
